Large Behavior Models: The Key to Predicting and Optimizing Human Actions

Artificial Intelligence (AI) has brought us powerful tools to understand, interact, and make decisions in the world around us. Among these tools, Large Language Models (LLMs) have become incredibly well-known for their ability to understand and generate natural language. However, there’s another class of AI models gaining prominence: Large Behavior Models (LBMs). These models specialize in predicting, simulating, and optimizing human-like actions and are uniquely equipped to tackle challenges where understanding behavior is key.

What Are Large Behavior Models?

LBMs are a new class of AI models designed to understand and simulate human behavior in specific contexts. Unlike LLMs, which are trained primarily to generate and comprehend language, LBMs focus on understanding decision-making processes, interactions, and behavioral patterns. They capture sequences of actions and use these insights to predict what actions might follow under certain conditions.

LBMs rely on training data from real-world behaviors—such as user interactions, system events, and situational contexts—allowing them to build a comprehensive picture of how individuals and groups act in different scenarios. This behavior-first focus is what makes LBMs powerful for optimizing processes, providing guidance, and driving personalized interactions.

Large Behavior Models are designed to learn and replicate intricate behaviors that involve decision-making processes, contextual awareness, preferences, and actions. They are usually trained on sequences of actions and outcomes, using data gathered from user interactions, operational systems, simulations, or other behavior-rich environments.

  • Behavior-Centric Focus: LBMs are built to understand how users act, interact, and react, using a deep understanding of past behaviors.

  • Dynamic Context Awareness: They incorporate environmental factors, situational context, and even emotional states to make predictions and guide behaviors.

  • Action-Oriented: Instead of producing natural language text, these models can generate recommendations for actions, automate sequences of operations, or guide decision-making processes.

Key Differences Between LBMs and LLMs

Aspect LLMs LBMs
Focus Understanding and generating text. Understanding, simulating, and predicting behaviors.
Training Data Textual data from books, articles, websites. Action data, user interactions, system events.
Primary Output Text or responses in natural language. Actions, recommendations, behavior predictions.
Context Primarily linguistic and conversational. Behavioral and situational context, temporal sequences.
Applications Chatbots, summarization, content creation. User guidance, automation of behavior-based processes, predictive analytics.

LLMs are great for generating responses in conversational settings or summarizing content, but LBMs are better suited for environments that require sequential actions and behavioral insights.

Use Cases of Large Behavior Models

Customer Journey Optimization:

LBMs can predict user behavior across different stages of a customer journey. They help businesses understand what actions a customer is likely to take next, enabling them to design targeted interventions—such as personalized offers, in-app notifications, or assistance—to increase engagement or conversion.

User Simulation in Gaming:

In gaming environments, LBMs can create AI characters that mimic human-like behaviors, making games more immersive. They allow non-playable characters (NPCs) to exhibit more realistic responses based on the player’s actions.

Healthcare Monitoring:

LBMs can assist healthcare providers by modeling patient behaviors. For instance, they can predict when a patient is at risk of deviating from a prescribed care plan, such as skipping medications, and trigger timely interventions to ensure adherence.

Autonomous Systems:

LBMs are valuable in robotics and autonomous driving. They help these systems understand human behavior in shared environments—like roads or factories—and make safe and effective decisions. For example, predicting a pedestrian's path or understanding how another vehicle might behave.

Behavior-Based Recommendations:

LBMs are ideal for recommendation engines that consider user preferences, moods, and past behaviors to make highly personalized suggestions. This goes beyond content recommendations to actions that users are likely to perform, such as suggesting new workflows to increase productivity.

Fraud Detection and Security:

In financial transactions or network security, LBMs can model normal user behavior patterns and detect anomalous actions that could indicate fraud or breaches.

Why LBMs are Better for Certain Use Cases

  • Action and Sequence Modeling: LBMs excel in scenarios where predicting actions is crucial. For example, they can simulate sequences of actions, which is essential for applications like customer journey analysis or game character AI, while LLMs would struggle in environments that require sequential, contextual decision-making.

  • Real-Time Context Awareness: LBMs incorporate dynamic environmental inputs and are better suited to predict behaviors under changing conditions. In autonomous driving, for example, they can integrate sensor inputs to make behavior predictions about nearby vehicles or pedestrians. This type of real-time, multi-dimensional input is not the primary strength of LLMs.

  • Behavior Complexity: LLMs are powerful in terms of linguistic comprehension but aren't designed to capture the complexities of temporal, emotional, or context-based actions in the real world. LBMs, on the other hand, are trained to model these complex behavioral dependencies, making them suitable for use cases that require understanding what motivates an action and how it impacts subsequent actions.

  • Personalization and Human-Like Interactions: LBMs provide more nuanced insights into user behavior and personalization. While LLMs can personalize conversations, LBMs can go further by predicting how a person might behave given specific contexts—important for customer engagement, healthcare adherence, and personalized automation.

Example Scenario

Imagine an e-commerce website aiming to boost its conversion rates. An LLM could help create personalized product descriptions, answer customer questions, or provide chatbot interactions. However, an LBM could predict customer behaviors—like cart abandonment, the likelihood of purchasing after a particular event, or which series of products are likely to interest the customer next based on their browsing and purchasing history. The LBM can help design behavioral nudges, like showing an offer just before a potential drop-off point in the sales funnel.

Complementary Roles

While LBMs excel at predicting actions, LLMs generate human-like language. These two types of models can work together effectively. For instance, in customer service:

  • LLMs can handle the natural language conversation, answer questions, and provide information.

  • LBMs can analyze the overall behavior of the customer, determine emotional states, predict whether the customer is about to churn, and suggest specific actions to the human support agent (or even directly to the system) to help retain the customer.

LBMs provide a more action-oriented approach compared to LLMs, enabling them to excel in use cases that require understanding of behaviors, context, and decision-making sequences. They shine in environments where anticipating the actions and needs of users or other agents is crucial, making them especially effective in domains such as customer journey analysis, healthcare, gaming, and automation. While LLMs generate and interpret language, LBMs understand and predict behaviors—offering different but complementary tools for solving problems.

LBMs have unique insights into how people and systems behave, which is a powerful asset for driving personalized experiences, making decisions, and optimizing processes. Whether it’s predicting customer actions, enhancing game realism, or making autonomous systems safer, LBMs are a critical advancement in AI technology that can complement the capabilities of LLMs. Understanding when and how to leverage LBMs can make all the difference in creating responsive, intelligent solutions that go beyond language to shape real-world outcomes.

Michael Fauscette

Michael is an experienced high-tech leader, board chairman, software industry analyst and podcast host. He is a thought leader and published author on emerging trends in business software, artificial intelligence (AI), generative AI, digital first and customer experience strategies and technology. As a senior market researcher and leader Michael has deep experience in business software market research, starting new tech businesses and go-to-market models in large and small software companies.

Currently Michael is the Founder, CEO and Chief Analyst at Arion Research, a global cloud advisory firm; and an advisor to G2, Board Chairman at LocatorX and board member and fractional chief strategy officer for SpotLogic. Formerly the chief research officer at G2, he was responsible for helping software and services buyers use the crowdsourced insights, data, and community in the G2 marketplace. Prior to joining G2, Mr. Fauscette led IDC’s worldwide enterprise software application research group for almost ten years. He also held executive roles with seven software vendors including Autodesk, Inc. and PeopleSoft, Inc. and five technology startups.

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