Live Blog of the Dreamforce 2023 Keynote
11:30 am PDT Live from Dreamforce 2023 keynote…
Slack new UI that integrates AI. (this one is coming soon)
Introducing Slack Lists
Slack Sales Elevate provides a full configurable view for sales reps inside Slack, integrated to Sales Cloud
Marc:
Einstein 1 Platform recap.
That concludes the keynote.
11:15 am PDT Live from Dreamforce 2023 keynote…
Future of AI…
AI is changing how apps are built.
Clicks - code - data-driven -
Einstein 1 Copilot Studio
Prompt builder and Skills builder and models (LLM connector)
Demo…
11:00 am PDT Live from Dreamforce 2023 keynote…
Builder framework to optimize prompts
Einstein 1 Canvas (formerly Quip)
Einstein 1 Mulesoft - hyper-automation at scale across all apps
Einstein 1 Industries - across 13 industry clouds
Williams-Sonoma’s journey to optimized digital experiences:
Highly personalized, integrating AI using Einstein 1 Platform
Demo of Einstein Copilot for service cloud. Provides a virtual assistant for the agent - proactive and reactive responses
Marc back on stage. Welcoming the CEO of Williams-Sonoma, Laura Alber
Trustworthy people are reliable, helpful and do no harm to people. Need the same for AI, nothing artificial about the customer experience. Authentic. maybe it should just be “data intelligence” instead of “artificial”.
10:45am PDT Live from Dreamforce 2023 keynote…
The AI revolution = a data revolution. but data is everywhere, the islands of disconnected data 71% of company apps are disconnected.
The Einstein 1 Data Cloud
Low code approach to integrating the disconnected data across the business. Salesforce Flow driving the workflow.
Then surface insights in an analytics tool like Tableau Pulse. Real time data analytics.
Data cloud up to 10K profiles is now free including 2 Tableau Creator licenses
David Schmaier announcing Einstein 1 Copilot
Copilot across all the Salesforce clouds.
10:30am PDT Live from Dreamforce 2023 keynote…
Einstein 1 Platform has a single workflow engine (Salesforce Flow)
Not only programmers but low code and no-code is essential…and open for the ecosystem.
Skill up the Trailblazers for the AI revolution
And $5B deployed from Salesforce Ventures to startups…now targeting Einstein applications
Taking on the trust challenge
co-founder Parker Harris taking the stage…
The Einstein Trust layer
10am PDT Live from Dreamforce 2023 keynote…
Kicking off the keynote with an AI everywhere video featuring Dave Matthews and with Matthew McConaughey as narrator… should get the room excited.
CEO Marc Benioff taking the stage and thanking all the attendees.
Salesforce now the 3rd largest software company in the world ($34.8B FY24 Guidance). In Japan its the 2nd largest software company.
“Business is the greatest platform for change” 1/1/1 program $658M all time giving, 8.4M hours volunteered, 54K non-profits on the platform. Given over $100M for childrens hospitals and over $100M for public schools.
Technology is moving faster than ever…cloud to mobile to social to data to AI…the AI revolution. from AI predictive to generative to autonomous and agents to artificial general intelligence in the future.
Announcing Einstein 1 Platform
An integrated metadata layer is the underpinning of the platform.
