Generative AI Business Use Cases

Generative AI, a groundbreaking field within artificial intelligence (AI), has revolutionized the way machines produce high-quality content. By leveraging deep-learning models, generative AI can generate text, images, and other forms of content based on the data it has been trained on. This technology has gained significant attention in the past year, with advancements in large language models (LLMs) like ChatGPT, Claude 2, Bard and Dall-E capturing the imagination of both skeptics and enthusiasts alike.

The business use cases for generative AI are very diverse, with new applications of the technology popping up nearly weekly. To better understand the potential of generative AI, it’s useful to break it down into the major use categories, and then work down from there into more detail. The model in this report is an attempt to capture the current use cases as categories. Today, generative AI can be broken into five major categories with several subcategories, and into specific industry use cases in each industry vertical.